Digital Download Policy
Quacky & Rex sells digital products including printable activities, stories, colouring pages, puzzles and other downloadable content.
Digital Products
Products described as digital downloads are supplied electronically.
No physical item will be shipped unless the individual product description specifically states otherwise.
Personal Use
Unless otherwise stated, Quacky & Rex digital products are provided for personal, non-commercial household use.
Files must not be resold, redistributed, uploaded to file-sharing services or made available publicly.
Printing
Customers may print purchased digital products for their own personal household use, subject to any additional terms included with the individual product.
Copyright
Quacky & Rex characters, artwork, stories, branding, illustrations, activities and other original materials remain protected intellectual property.
Purchasing a digital product does not transfer ownership of the copyright or other intellectual property rights.
Download Problems
If you experience a genuine problem accessing a purchased download, please contact us with your order details and we'll do our best to help.
Refunds
Digital purchases are also subject to our separate Refund Policy and any applicable consumer rights.
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